Privacy Policy

At RealtyShot ("we", "our", or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we handle your data.

Last updated (13/2/2025)

1.Information We Collect

We collect information that you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, phone number, and brokerage details.
Property Information: Addresses, access codes, and specific instructions for properties you hire us to photograph.
Payment Information: Credit card details and billing addresses (processed securely through our third-party payment processors like Square).

2.How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our real estate media services.
To process your transactions and send related information, including invoices and receipts.
To communicate with you regarding your bookings, appointments, and delivery of media files.
To send administrative information, such as updates to our terms, conditions, and policies.
To respond to your inquiries and offer customer support.

3.Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processing, email delivery, hosting services), subject to strict confidentiality agreements.
Legal Requirements: When required by law, subpoena, or other legal processes, or to protect our rights, property, or safety.

4.Media Privacy

The photos, videos, and 3D tours we create of your listed properties will be hosted on our servers and delivered to you. While these materials are intended for public marketing purposes (e.g., MLS listings), we respect the privacy of the current occupants. We advise you to ensure that sensitive personal items are removed or hidden prior to the shoot.

5.Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6.Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

RealtyShot

Email: info@realtyshot.com

Phone: 604-600-1317

Address: #350 - 889 Harbourside Dr, North Vancouver, BC V7P 3S1